Most things are two taps. Here are the two taps.
And if none of this helps, one email gets a person who can look at your actual extraction job.
An import came out wrong
Open the recipe, tap edit, and fix the line. Your edit is versioned, so nothing is lost. If a whole video failed, send us the link — bad extractions are a bug, not your fault.
The share sheet is not showing MealWisp
On iOS, scroll the share row to the end and tap More, then enable MealWisp. On Android, share once from the app to pin it to the top of the sheet.
I hit my limit early
Every limit resets on the 1st of the month — there are no daily limits. Profile shows exactly where you are.
Restoring a purchase
Profile → Subscription → refresh from store. That re-reads your entitlement from the App Store or Google Play without contacting us.
Instacart says coming soon
Grocery handoff isn’t switched on yet. Until it is, the shopping list works on its own, grouped by aisle, for whichever shop you use.
Deleting my account
Profile → About → delete account. There is a grace period in case you change your mind, then everything goes for good.
Still stuck?
Send the link you tried and what you expected to happen.
The things people actually ask.
Still stuck? hello@mealwisp.com gets a human within a day.
Share any public video or link from Instagram, TikTok, Facebook or YouTube straight into MealWisp. Paste the URL, or use the system share sheet — the recipe starts building before you're back in the app.